FAQ

We regularly receive questions about our products, ingredients, shipments, etc. We have listed some of the most frequently asked questions here. Is your question not listed? Send us a message via the contact form or send an email to info@petitetjolie.nl

Are all products of Petit&Jolie safe?

All products are safe. The products are produceed with enormous care, tested and checked by the European Cosmetic Law.

Can the products of Petit&Jolie caused any rash?

All ingredients are of natural origin, if you are allergic to one of these ingredients. It is possible you can have a reaction. So please, check the ingredient list and if you have any questions please contact us, at info@peitetjolie.nl

Are the products of Petit&Jolie vegan?

The products are vegan, except the diaper cream and calendula balm. In the diaper cream and calendula balm, we use Beewax and yolk.

There is ‘parfum’ used in the products of Petit&Jolie, is this safe?

Yes, it is safe. The ‘parfum’ is made of natural essential oils without allergens.

Have the products of Petit& Jolie an expiration date?

At all products of Petit&Jolie an expiration date is mentioned. On purchase look good for this date.

How many days takes the delivery of the products?

In the Netherlands and Belgium the order will be delivered within 5 working days. Outside of these countries that will be depending where the order has to go to. Please cotact us for exacte delivery times.

If the product is not as I expected, can I send the product back?

The consumer has 14 days of refection. Within 14 days the consumer can send the product back. Costs for sending the products back will be paid by the consumer. The consumer will receive the money back after 7 working days after receiving the products. The products have to be undamaged and unopened. Otherwise we will not be able to give the money back. The returning adres is:

Petit&Jolie B.V.
Hooghiemstraplein 70
3514 AX Utrecht
The Netherlands

Can I sell the products of Petit&Jolie in my shop or webshop?

Yes, this is possible. Please contact us for more information, send us a mail to info@petitetjolie.nl

FAQ